VIRTUAL LINK TECHNOLOGIES, INC.
INSTALLATION CENTER: (888) 898-9955
Why do I need a professional installation?
  • Time - Our installation professionals have installed thousands of systems before.  We do it efficiently, professionally and
    based on your availability.
  • Aesthetics - Our installation professionals ensure your system integrates seamlessly into the design of your home or office.
  • Knowledge - Our installation professionals have extensive training in auido/video design, system engineering and deployment
    to serve you better.
DON'T LET THIS HAPPEN TO YOU!
BEFORE
AFTER
What do I need to do?
  • Start with an in-home consultation if you'd like an audio/video engineer to help you design your system.
  • Choose the audio/video system that fits your needs and schedule it to get it delivered to your home or office.
  • Schedule your installation based on your availability.

How do I schedule, reschedule or cancel an appointment?
  • Call 1-888-898-9955

Who performs an installation?
  • Your installation will be performed by a team of our audio/video engineers, composed of one senior field engineer and one or
    two junior techs (depending on the scope of your project).

What will the installation professional do at my home or office?
  • Conduct a pre-installation survey
  • Explain the work to be performed and all options available to you
  • Complete the installation, integrate your newly purchased components into your existing system and ensure that everything
    works perfectly.
  • Provide you with an educational demonstration of your system and answer any questions you have.

Do the installation prices include extra parts?
  • They include labor only, with a few exceptions. Speaker installations include standard speaker wire.  But items like extra
    cables and accessories are not included, so don't forget to purchase those additional items needed for installation. If you're
    unsure about what you need, we are happy to help. Just call us and we'll make sure you'll get the proper cables and
    accessories and they will be delivered to your home by our installation team when they will arrive to your scheduled
    installation.  

Could there be additional charges?
  • In some situations, in order to complete your installation, additional charges could occur. Our installation professional will
    provide a quote before performing any work involving additional charges such as labor beyond the normal scope of work,
    or additional accessories.

How soon after purchasing my HDTV should I have video calibration performed?
  • Although you may be eager to have your new HDTV calibrated the day you get it, we recommend you wait at least three
    weeks (or approximately 100 viewing hours), before your first calibration is performed. This will give your HDTV time to
    complete its initial "break-in" period, which helps to ensure the best possible results from our procedures.

Will the calibration improve the image quality of a standard-definition channels?
  • Professional Video Calibration is designed to optimize images from an HD source at the highest levels of resolution, far
    beyond the thresholds of a standard-definition image. You may see slight improvements in your standard-definition channels
    and signals, but you'll notice the biggest difference — and be taking full advantage of your HDTV's image quality potential
    — when you upgrade to such HD sources as HD cable, HD DIRECTV or Blue-ray video.

How often does my HDTV requires calibration?
  • Like all sophisticated electronic devices, your HDTV will slowly drift outside its optimum levels with everyday use. Required
    calibration frequency varies greatly based on usage and a range of other conditions, but we typically recommend
    approximately one year between your first and second appointments. After completing the second calibration, your Elite
    Service Specialist will typically have a clear idea as to how often your HDTV should be calibrated from that point forward.
FAQ's